Privacy Policy
Effective Date: November 1, 2023
At Tails and Traills, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information in relation to our website and our off-leash dog hiking and socialization services. By using our website and our services, you consent to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or use our services:
a. Personal Information: This includes your name, email address, phone number, and other information you provide when you contact us or create an account.
b. Payment Information: If you use our services and make payments, we may collect payment information such as credit card details or other financial information to process payments.
c. Website Usage Information: We collect information about your interactions with our website, including your IP address, browser type, and other usage details.
d. Intake Information: We collect a variety of personal information through our intake forms.
2. How We Use Your Information
We use your information for the following purposes:
a. Providing Services: To offer our dog hiking and socialization services, including pick-up and drop-off services, and to ensure the safety and well-being of your dog during hikes.
b. Communication: To communicate with you about your bookings, updates, and any service-related information.
c. Improving Our Services: We may use your feedback and data to enhance our services, website functionality, and customer experience.
d. Marketing: With your consent, we may send you marketing communications and promotions about our services, events, and special offers.
3. Information Sharing
We may share your information in the following circumstances:
a. Legal Compliance: We may share information to comply with legal obligations or respond to lawful requests from law enforcement or government authorities.
b. Business Transfers: In the event of a merger, sale, or acquisition of our business, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.
5. Your Choices
You have the following choices regarding your information:
a. Access and Correction: You can review and edit your personal information by contacting us.
b. Marketing Communications: You can opt-out of receiving marketing communications from us by contacting us.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the revised effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at tailsandtraills@gmail.com or by telephone at 647-539-8900.
By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.
Tails and Traills 2806 Lakefield Rd. Lakefield, ON.
647.539.8900